Your customers get answers at 2 AM
AI agent on WhatsApp answers buyer questions, tracks orders, and handles returns — 24/7, in their language.
Your customers message at all hours. 'Is this in stock?' 'Where's my order?' 'Can I return this?' Without Pidi, they wait hours and might buy elsewhere. With the Customer Care Agent, every buyer gets instant, accurate answers on WhatsApp. Pidi knows your products, your policies, and your order status — and responds in English, Malayalam, or Manglish.
Benefits
What you get
24/7 availability
Customers get instant answers even at midnight. No more missed sales because you were sleeping.
Product knowledge
Pidi knows every product in your store — price, availability, variants, descriptions. Answers accurately.
Order tracking
Customers ask "where's my order?" and get real-time shipping status without bothering you.
Multi-language
Responds in the customer's language — English, Malayalam, Manglish. Feels natural, not robotic.
Product recommendations
Suggests related products when customers ask. Cross-sells and upsells automatically.
Live Preview
See it in action
Seller
Enable the customer care agent for my store
Pidi
Done! Your Customer Care Agent is now live on your dedicated WhatsApp number. It knows all 45 products, your return policy (7 days), and delivery times. Customers will get instant replies.
Seller
What questions did customers ask today?
Pidi
Today: 8 customer conversations. • 3 asked about product availability • 2 tracked their orders • 2 asked about pricing • 1 return request (auto-processed) All handled without your intervention!
Ready to get started?
Full setup done for you. ₹2,500/mo, everything included. First month free.