How Pidi Works
Meet Pidi — your shopkeeper-in-a-chat. No menus, no forms. Type the way you'd talk to a partner who's sitting next to you, and Pidi runs the store.
The big idea
Most software makes you click through screens. Pidi flips that. You write what you want done; Pidi does it. The dashboard is still there if you ever want to look — but day-to-day, the chat is faster.
Pidi works the same in the dashboard chat panel and on WhatsApp. The same store, the same memory, the same shortcuts.
Scenario 1 — Add a product
You don't need a form. Just say what you're adding.
Or send the photo first and let Pidi do the writing for you.
Scenario 2 — Change something
Just tell Pidi what to change. You don't have to explain the product again — Pidi remembers what you were just doing.
Scenario 3 — Send the photo to the studio
If your photo's a quick phone snap with a messy background, Pidi can clean it up — white backdrop, even lighting, sharp framing. Just ask.
Scenario 4 — Undo a mistake
Said the wrong thing? Just say so. Pidi reverses the last thing it did, no questions asked.
Undo works for the last 24 hours. Some things can't be pulled back (a payment link that's already gone to a buyer, an order that's shipped) — Pidi will say so plainly.
Scenario 5 — Bring a teammate in
Running the store with a partner? Just send Pidi their phone number.
Priya gets a WhatsApp invite. Once she replies, she has her own private chat with Pidi but shares your catalog, orders, theme, everything. Each of you has your own conversation history — your scratch notes don't mix.
Made a typo on the phone? “Remove +91 9XXXXX” takes them right back out.
Scenario 6 — The store, in your voice
You don't need to know what colours or fonts to pick. Describe the feeling.
The rules Pidi plays by
- Pidi acts; doesn't just suggest. When you say “add this” or “change that”, it does — and confirms in one line.
- For the irreversible stuff, Pidi pauses. Sending a payment link, deleting a product, taking the store offline — Pidi shows you the plan first.
- Mistakes are cheap. Undo always works for the last 24 hours.
- Photos go where you sent them. If you send a picture and say “add this”, that exact photo goes on that exact product. No mix-ups.
- Pidi remembers the last 20 messages. Follow-ups like “the one I just added” or “same thing for the earrings” just work.
What if Pidi doesn't get it right?
Just tell Pidi you didn't mean that. Type “no, I meant…” or “undo that” and try again. Pidi doesn't take offence — it just adjusts.
Try it now.
Open your dashboard, look for the chat panel, and start with whatever's on your mind.
Go to dashboard →